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Privacy Policy

1. Overview

This Privacy Policy defines how CottonBasha collects, uses, stores, and protects customer information across its website, sales channels, and operations.

2. Information Collected

CottonBasha may collect the following data:

  • Personal details: name, phone number, email address

  • Shipping and billing addresses

  • Payment-related information (processed via third-party providers)

  • Order history and purchase behavior

  • Website usage data (IP address, device, browser, cookies)

3. Method of Collection

Data is collected through:

  • Website forms and checkout processes

  • Direct communication (email, phone, messaging)

  • Cookies and tracking technologies

  • Third-party platforms (payment gateways, analytics tools)

4. Use of Information

Collected data is used to:

  • Process and fulfill orders

  • Manage manufacturing and delivery logistics

  • Provide customer support

  • Improve products, services, and website performance

  • Send transactional communications (order confirmations, updates)

  • Conduct internal analytics and business operations

5. Payment Information

  • Payment details are handled by secure third-party payment providers.

  • CottonBasha does not store full credit/debit card information.

  • Users are subject to the privacy policies of the respective payment providers.

6. Data Sharing

CottonBasha may share information with:

  • Logistics and shipping partners

  • Payment processors

  • Service providers (hosting, analytics, marketing tools)

  • Legal authorities when required by law

No sale of personal data to third parties.

7. Data Retention

  • Customer data is retained as long as necessary for business operations, legal compliance, and dispute resolution.

  • Data no longer required is deleted or anonymized.

8. Cookies and Tracking

  • Cookies are used to enhance user experience, track usage, and optimize performance.

  • Users may disable cookies through browser settings, which may affect functionality.

9. Data Security

  • Reasonable technical and organizational measures are implemented to protect data.

  • No system guarantees absolute security; users accept inherent risks of digital transmission.

10. User Rights

Depending on jurisdiction, users may have rights to:

  • Access their data

  • Request correction or deletion

  • Object to or restrict processing

Requests must be submitted through official contact channels.

11. Third-Party Links

  • The website may contain links to external platforms.

  • CottonBasha is not responsible for the privacy practices of third-party sites.

12. Children’s Data

  • Services are not directed to individuals under the legal age of consent.

  • No intentional collection of data from minors.

13. International Use

  • Data may be processed or stored in different jurisdictions.

  • Users consent to such transfers by using the services.

14. Policy Updates

  • CottonBasha may update this Privacy Policy at any time.

  • Continued use of services constitutes acceptance of changes.

15. Contact

For privacy-related inquiries or requests, users must contact CottonBasha through official communication channels.